COVID-19 Update: The Credit Union is considered an essential business and will remain open during the Stay at Home Order. Due to a higher volume of Live Chat, Call Center, and Drives Service requests wait times may be longer than usual. To keep our members and employees safe, we have made modifications throughout the Credit Union. Click to view the full update and branch hours modifications.

Contact Us


Live Chat

Monday-Friday: 8:00 a.m. - 7:00 p.m. ET Saturday: 9:00 a.m. - 3:00 p.m. ET
MSUFCU Live Chat

Are you a member with ComputerLine access?

By Phone

Monday-Friday: 7:00 a.m. - 9:00 p.m. ET
Saturday: 9:00 a.m. - 3:00 p.m. ET
517-333-2424 or
800-MSU-4-YOU (800-678-4968)

Fax (Include a contact name/department.)
Toll-Free: 866-374-2123

In Person

Branch Locations

Visit a branch.

Report Card Lost/Stolen

Report your lost/stolen Visa Credit Card by calling 517-333-2424
Monday-Friday 7:00 a.m. to 9:00 p.m.
Saturday 9:00 a.m. to 3:00 p.m.


All other times, call 888-393-1172 or login to your online account via ComputerLine leave a secure message using the online Message Board. Select the Messages from the top menu. You will receive a response within one business day.



To help identify any fraudulent activity on your card, please provide the following information regarding your last transaction:
Date, Amount, and Location


Your card will be blocked immediately to protect your account from fraudulent charges and you will be issued a replacement card.